Northwell Health Lead, Communications in Tarrytown, New York

Req Number 001OYY

Job Category Information Technology

Job Description

Summary

Performs various communications and/or emergency activities.

  • Switchboard/console relief and coverage as necessary

  • Answers and responds immediately to all alarms and activates all emergency procedures,

  • Ability to multi task, have good time management skills and able to prioritize

Qualifications

  • Associates Degree required, Bachelor’s preferred

  • Two years’ experience supervising console operators or call center personnel. Hospital experience a plus.

  • Ability to communicate effectively and meet deadlines

  • Telephone console or call center experience with high call volume.

  • Computer, Microsoft and Database skills