Req Number 001S0K
Job Category General Clerical/Secretarial
Obtaining patient information, preparing standard registration and billing forms, data entry and maintaining high level of public relations with clinic visitors and staff.
Schedules patients for necessary appointments.
Verifies that patient has appropriately signed consent form and is a member of the School Health Center.
Logs each patient as they arrive for treatment.
Pulls or assembles charts. Fills out encounter forms, and appropriate medical record forms for each patient as they arrive.
Requests Medicaid cards and insurance information from patients. Validates Medicaid cards.
Files charts in file cabinets and pulls charts of scheduled patients daily.
Enters all data from encounter forms into computer data system on a daily basis.
Issues early excuse passes to allow patients to leave school before their scheduled dismissal time.
Issues passes to patients to allow them to return to class from an appointment.
Enters patient registration information of all enrollees into SIUH and School Health Center data systems. Verifies existing medical record number or assigns one to new patients.
Enters patient billing information into SIUH computer system.
Verifies departmental charge reports and registrations and corrects errors.
Calls or corresponds with Business Office to expedite resolution of billing problems as they occur.
Performs clerical duties such as filing and photocopying.
Screens all telephone calls, answers questions, transfers calls to proper staff member, records and relays messages appropriately.
Accesses 911 and Poison Control Center in accordance with established policies and procedures.
Refers any patient requiring medical services, social services, or health education to the appropriate School Health Center team member, either for immediate evaluation or by making an appointment.
Maintains patient confidentiality to protect patient rights. Remains nonjudgmental when confronted with various problems and concerns of the patients the School Health Center serves.
Participates in School Health Center staff meetings and inservice training.
Relates to patients in a manner appropriate for their age, level of understanding and culture. Seeks and interpreter for non-English speaking and deaf patients.
Adheres to National Patient Safety Goals by identifying every patient by full name and date of birth.
High School graduate or equivalent. Work requires ability to read and write well enough to understand detailed instructions. Requires familiarity with computer data entry skills.
Six to twelve months prior related experience. Medical office or hospital registration experience preferred.interpersonal skills
Knowledge of medical terminology preferred. •Interpersonal skills
Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us: www.northshorelij.com/goals
Please note: North Shore-LIJ is a smoke-free environment. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control.