Northwell Health Admitting Representative - Per Diem in Plainview, New York

Req Number 001U4W

Job Category General Clerical/Secretarial

Job Description

Registers patients and provides information regarding Hospital rules and regulations. Interviews to obtain demographic and insurance information. Obtains signatures on medical, legal and financial forms. Performs a variety of clerical duties related to patient's admission, including but not limited to, verification of insurance information, and collection of balances, deductibles and co-payments.

Responsibilities Include:

  • Admits incoming patients to the facility.

  • Conducts interviews to obtain relevant demographic and insurance data; obtains appropriate signatures on medical, legal and financial forms.

  • Greets patients and/or visitors to the facility in a courteous manner.

  • Provides interpretation of Hospital policies and regulations to patients including, but not limited to visiting hours, patient rights, services etc.

  • Communicates and collects account balances, deductibles and co-payment responsibilities; reconciles at day end.

  • Enters patient information into Hospital Information System, verifies accuracy. Re-verifies demographics and insurance of recurring patients.

  • Verifies insurance, as needed, for successful billing (benefit coverage/limits, co-pay/deductible amounts, authorization and pre-certification and referral requirements, etc.)

  • Performs financial assessments of patients who are uninsured, makes appropriate referrals for financial assistance.

  • Provides patients with direction or assistance to appropriate department or assigned room, when necessary.

  • Assigns online account number; collaborates with Medical Records to identify if patient was previously admitted.

  • Contacts scheduled patients to verify time of admission; notifies nursing unit/clinical area of patient’s arrival; arranges for transport or escorts patient to room or clinical department.

  • Prepares charts, registration forms and related patient identification.

  • Ensures completed chart is forwarded to nursing unit/clinical area.

  • Schedules patients for admission, outpatient procedures, tests, etc.

  • Maintains logs, completes various forms related to, but not limited to death and/or fetal certificates in accordance with Department of Health and internal procedures. Answers phones, maintains files, inventory. Informs manager of all activities, needs and problems.

  • Performs related duties, as required.

Qualifications

  • High School Diploma or equivalent, required.

  • Prior customer service experience, preferred.

  • Data entry skills (80 keystrokes per minute), required.

  • Knowledge of medical terminology, hospital admission, insurance/billing procedures and Diagnostic Related Groups (DRG’s), preferred.

  • Ability to communicate effectively, required.