Northwell Health Practice Senior Office Associate - Developmental & Behavioral Pediatrics in New Hyde Park, New York

Req Number 001V7I

Job Category Billing Clerical

Job Description

Leads and guides the Office Associates. Performs diversified office-clerical duties including, but not limited to scheduling appointments; facilitating communications; preparing consultation charts; taking and prioritizing telephone calls; maintaining and documenting incoming reports, filing, receptionist duties, and light typing/data entry.

  1. Leads and guides the Office Associates in performing the diversified office clerical duties.

  2. Schedules and confirms patient appointments and arrival. Performs other various receptionist duties and maintains reception area.

  3. Collects, verifies and records demographic, insurance and referral information.

  4. Collects, records and receipts outstanding money.

  5. Electronically prepares and files patient charts or records.

  6. Maintains patient and correspondence transcription records. Collects, sorts, files, locates and distributes needed information, materials, records and paperwork.

  7. Operates related office equipment.

  8. Answers and processes overflow calls.

  9. Typing various correspondence, reports, articles or data entry.

  10. May prepare and maintain various statistical data.

  11. Keeps inventory and orders supplies.

  12. Performs related duties, as required.

*ADA Essential Functions

Qualifications

• High School Diploma or equivalent, required.

• Minimum of two (2) year prior clerical experience, required.

• Prior customer service experience, required. Patient relations experience, preferred.

• Working knowledge of PC applications, required.

• Ability to communicate effectively.