Northwell Health Laboratory Support Associate (CL) in New Hyde Park, New York

Req Number 001UBG

Job Category General Clerical/Secretarial

Job Description

Receives, processes and verifies receipt of specimens. Assists with materials management and quality control procedures. Uses basic instrumentation and performs preventative maintenance.

Responsibilities Include:

  • Ensures specimens are properly labeled with patient identity and specimen source. Documents specimens not properly labeled and takes appropriate corrective action.

  • Identifies acceptable and unacceptable specimens, including those that may adversely impact patient results.

  • Verifies receipt of specimens for processing including inpatients, outpatients, and those requiring special billing.

  • Handles instrumentation in compliance with established standards to ensure a safe working environment for self and others. Performs preventative maintenance on instrumentation, as required.

  • Serves as a liaison between patients, clients, vendors and laboratory staff.

  • Completes and files necessary forms. Maintains records of all STAT reporting activities.

  • Distributes, retrieves and documents telephone laboratory order forms for physicians.

  • Enters patient demographic information on the department computer system.

  • Answers telephones, takes messages and answers questions, as needed.

  • Assists in maintaining inventory for all storeroom items, media and reagents. Dates, unpacks and stores supplies, checking expiration dates, quantity and quality of supplies. Autoclaves, as needed.

  • Identifies and reports any discrepancies in supply shipments to management, as needed.

  • Performs daily quality control activities and documents results. Notifies management of any quality control.

  • Prepares and processes all necessary forms and samples for testing to be performed at reference laboratories. Ensures all samples are sent at correct temperature and shipped according to regulations.

  • Performs related duties, as required.


  • High School Diploma or equivalent, required.

  • Prior laboratory experience, preferred.

  • Ability to communicate effectively.