Northwell Health Bus Analyst II - Proj Access in Melville, New York

Req Number 001VB1

Job Category Information Technology

Job Description

As a Business Analyst you will serve as an operations consultant for Health-E implementation and maintenance. You will liaise between various project teams. You will also recommend and deliver plans and training materials throughout implementation and help ensure smooth operations post-implementation.

Responsibilities Include:

  • Makes recommendations for development and analysis of implementation plans for System development and implementation of Health-E which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle.

  • Serves as a liaison between business and technology teams.

  • Participates in developing and delivering training programs for current and prospective users. Educates practice, site and corporate management on Heath-E operations and procedures.

  • Assists implementation team in configuring HIPAA rules based on System policies and legal requirements.

  • Ensures processes are compliant with system policies, applicable laws and contractual bargaining agreements.

  • Develops procedures for system audits. Resolves discrepancies, as required.

  • Collaborates with implementation teams to resolve user issues.

  • Consults with departments to provide customer support during and post- implementation.

  • Develops and conducts post-implementation satisfaction surveys and advises management of results and recommends actions. Troubleshoots issues and resolves concerns as well as recommends necessary fixes.

  • Consults with newly acquired facilities and designs transition and implementation plans.

Qualifications

  • Bachelors Degree in Business, IT, Healthcare Administration or related field, required.

  • Minimum of three (3) years healthcare project management OR IT experience with demonstrated ability to communicate effectively with all levels of staff, required.

  • Proficient in Microsoft Office or other presentation software and adobe applications.

  • Ability to present and disseminate complex information in an easily understandable manner to individuals at various educational levels.

  • Position requires regular travel to sites, mainly within the region. The extent of travel required will vary based on business needs, but is estimated at 50%.