Northwell Health Practice Office Associate - General Pediatrics Massapequa in Massapequa, New York

Req Number 001PYV

Job Category General Clerical/Secretarial

Job Description

Performs diversified office-clerical duties including, but not limited to scheduling appointments; facilitating communications; preparing consultation charts; taking and prioritizing telephone calls; maintaining and documenting incoming reports, filing, receptionist duties, and light typing/data entry.


Monday: 11 am -9 pm

Wednesday: 2:30 pm -9 pm

Thursday: 11 am -9 pm

Friday: 9 am -6 pm

Saturday: 8:30 am -3 pm (every other weekend)

Responsibilities Include:

  • Schedules and confirms patient appointments and arrival. Performs other various receptionist duties and maintains reception area.

  • Collects, verifies and records demographic, insurance and referral information.

  • Collects, records and receipts outstanding money.

  • Prepares patient work flow.

  • Maintains patient and correspondence transcription records. Collects, sorts, files, locates and distributes needed information, materials, records and paperwork.

  • Proof reads transcribed correspondence.

  • Operates related office equipment.

  • Answers and processes overflow calls.

  • Performs typing duties such as various correspondence, reports, articles or data entry.

  • May prepare and maintain various statistical data.

  • Performs related duties, as required.


  • High School Diploma or equivalent, required.

  • Prior customer service experience, required. Patient relations experience, preferred.

  • Data entry skills (50 kpm), required.

  • Ability to communicate effectively.

  • Willingness to work evening and weekend shifts preferred