Northwell Health Outreach Associate in Manhasset, New York

Req Number 001UPC

Job Category Medical Clerical/Secretarial

Job Description

As an Outreach Associate you will provides ommunity outreach and enrollment support to Group Health members and staff.

Responsibilities Include:

  • Participates in community outreach and enrollment activities.

  • Assists healthcare team in screening underserved populations.

  • Assists with interviewing candidates, family members and caregivers to compile and document relevant information (demographic, economic, social, institutional, etc).

  • Provides various program information and materials to candidates.

  • Contacts and assists members in scheduling appointments

  • Attends and participates in meetings to advocate for member, as required.

  • May travel to member homes to provide non-clinical support, as directed.

  • Collaborates with clinical and non-clinical team members to maintain proper documentation, workflows and procedures.

  • Maintains integrity of department/member records in accordance with system policies and procedures and State and Federal regulations.

  • Maintains and updates department computer system/database.

  • Provides clerical assistance to team members

Qualifications

  • High School Diploma required

  • Valid NYS Driver’s license, required.

  • Prior related work experience in a healthcare setting, required.

  • Ability to communicate and interact effectively with patients and families of diverse cultural backgrounds.

  • Bilingual, preferred.

Our Culture

Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us: www.northshorelij.com/goals

Please note: North Shore-LIJ is a smoke-free environment. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control.