Req Number 001QJZ
Job Category General Clerical/Secretarial
As a Practice Office Associate, you will perform diversified office-clerical duties including, but not limited to scheduling appointments and facilitating communications. In this role, you will prepare consultation charts, as well as take and prioritize telephone calls. Additional responsibilities include maintaining and documenting incoming reports, filing, receptionist duties, light typing and data entry. You will be interacting with patients, families, and team members, and must therefore be able to maintain efficient and positive communication in order to foster a pleasant environment.
Schedules and confirms patient appointments and arrival. Performs other various receptionist duties and maintains reception area.
Collects, verifies and records demographic, insurance and referral information.
Collects, records and receipts outstanding money.
Prepares patient charts.
Maintains patient and correspondence transcription records. Collects, sorts, files, locates and distributes needed information, materials, records and paperwork.
Proof reads transcribed correspondence.
Operates related office equipment.
Answers and processes overflow calls.
Performs light typing duties such as various correspondence, reports, articles or data entry.
May prepare and maintain various statistical data.
High School Diploma or equivalent, required.
Previous patient relation experience, required. Previous general office experience, required. Previous physician practice experience, preferred.
Ability to communicate effectively.